Our Mission
OUR GOAL
We strive to be the best supplier in the industry. Our customers can expect the highest level of service, along with reliability, trust, and follow through. We consider our partnership with you more of a consultative process, than delivering satisfactory point-of-sale transactions. We want to work with you to help make your store a success.
OUR STAFF
Our staff works in an open inclusive environment where the contributions of all team members are encouraged and recognized.
OUR CONDUCT
We always conduct our services honestly and honorably, and expect our customers and suppliers to do the same. Our advice, strategic assistance and methods imparted through our training, take proper account of ethical considerations, together with the protection and enhancement of the moral position of our customers and suppliers.
DUTY OF CARE
Our actions and advice will always conform to relevant law, and we believe that all businesses and organizations, should avoid causing any adverse effect on the human rights of people in the organizations we deal with, the local and wider environments, and the well-being of society at large.
OUR PRICING
Our pricing is always competitive for the quality of products and service we provide. As such we do not generally offer arbitrary discounts.
OUR PASSION
The Avafina team is comprised of dedicated pet lovers who share a passion to work hard, to grow with the company and to have fun at the same time. Each day presents new products, new avenues to explore, new ventures to pursue and new opportunities to consider. All employees share a long term commitment to Avafina and share an enthusiasm for an exciting future with the company!
QUALITY ASSURANCE
We maintain the quality of what we do, and what we represent through constant ongoing review with our customers, and suppliers. We take constructive criticism to heart, and we are constantly working to improve.
OUR COMMITMENT
We are committed to the health and well-being of pets, by enhancing their everyday lives. Our high standards are reflected in the products we represent, and how we represent them.